Submit Warranty Service Request

Submitting a Warranty Service Request to Renaissance Homes Quality Assurance
When you submit a Warranty Service Request to Renaissance Homes Quality Assurance, you can expect:

  • A Quality Assurance Representative will contact you within two business days
  • An assessment appointment, if needed, within 15 business days
  • Resolution of the warranty service request items within 30 business days (the timeline for some items may be longer if the product has a long lead time, is backordered, etc.).

When and how should I submit a Warranty Service Request?

  • Warranty Service Request should be submitted to the main office. Only written requests will be accepted.
  • For functional issues within the One-Year Warranty period, submit a repair request. Cosmetic items will be dealt with at the Homeowner Orientation primarily, or at the One Year Walk-through.
  • After the One Year Warranty period, feel free to contact us for structural issues or information.


Please fill out this form to submit a Warranty Service Request:
* required fields.

* First Name:
* Last Name:
* Date Today:
Move In Date:
Homesite Number:
Neighborhood:
* Address:
* Home Phone:
Alt Phone:
Work Phone:
* Email:
* The following items are in need of repair at our new home:

E-mail Quality Assurance >>


Contact:
Renaissance Homes
16771 Boones Ferry Road
Lake Oswego, OR 97035
Voice: 503-636-5600
Fax: 503-635-8400
Emergency Service: 503-496-0711 or 866-567-6225

 
       
 

 

 

      
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